Many nonprofits in the UAE work with IT providers built for commercial businesses. The pricing is hourly. The service is reactive. The advice is generic. The result: recurring problems, surprise bills, and IT that holds the mission back instead of pushing it forward.
Our managed IT service replaces all of that with a single fixed monthly fee, a dedicated point of contact, and a team that knows what nonprofit operations actually look like, limited budgets, donor reporting, audit cycles, hybrid teams, and bilingual staff.
Bilingual (English & Arabic) support by chat, email, or phone, during UAE business hours (Sunday–Friday). One point of contact, friendly response, senior engineer escalation for complex issues. No per-call fees, no surprise charges.
Built for distributed and hybrid nonprofit teams. We onboard new staff, secure lost devices, push policy updates, run audits, and resolve issues, without an on-site visit.
Centralised management of every laptop, desktop, and mobile device. Automated patching, antivirus and EDR, configuration baselines, encryption, and Intune-managed policies. Mac and Windows. BYOD-aware.
As a Microsoft Cloud Solution Provider, we manage your full Microsoft 365 environment, Exchange, Teams, SharePoint, OneDrive, Entra ID, MFA, conditional access, and licensing optimisation. We help eligible nonprofits unlock Microsoft Nonprofit grants and discounts via TechSoup.
Firewalls, Wi-Fi, VPN, switches, and office connectivity, designed for the way nonprofits actually operate. Hybrid offices, multi-site deployments, secure guest networks.
Microsoft 365 backup, endpoint backup, server and cloud backup, and recovery testing. For nonprofits handling health data, we design with UAE Federal Law No. 2 of 2019 (data localisation) in mind.
Staff training in English or Arabic for Microsoft 365, Teams, SharePoint, and security awareness, turning shelfware into productivity.
A multi-year IT roadmap aligned with your funding cycles, audit calendar, and growth plan. Quarterly leadership reviews, IT budget guidance, vendor and licence reviews, grant-aligned IT planning.
We quote managed IT based on the number of workstations and devices supported, not by user count, not by monthly hour blocks. Project work and one-time consulting are scoped separately at custom rates.
This means your monthly IT cost is predictable, your team can ask for help without watching the clock, and your CFO has no surprise invoices at the end of the month.
See pricing tiersBook a free 30-minute review. We'll learn about your environment, your team, and your biggest IT risks, and tell you honestly whether we're a fit.
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